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Dental practices

AI chatbot for dental practice Instagram & Facebook messages

Patients DM your practice about insurance, hours, and appointments—often after hours. Stronos answers instantly from your knowledge base and captures intake details before your front desk arrives.

Stronos AI helps dental practices automate Instagram and Facebook DMs and comments with AI trained on your services, insurance policies, hours, and appointment intake—capturing patient details 24/7 and handing off to your team with full context.

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What you get

  • Insurance & service FAQs

    Answer common questions about accepted plans, services, and new patient policies without staff copy-paste.

  • Appointment request intake

    Collect name, contact info, and reason for visit inside the DM conversation.

  • After-hours coverage

    Respond to evening and weekend DMs when the front desk is closed—before patients call another practice.

  • Human handoff with context

    Escalate complex cases to your team with the full conversation history attached.

Automate dentists customer messages

Connect Instagram and Facebook. Start capturing patient inquiries 24/7.

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Common use cases

  • New patient inquiries

    Capture insurance info, preferred appointment times, and referral source from Instagram DMs.

  • Post-treatment questions

    Answer routine aftercare FAQs and route urgent concerns to staff.

How it works

  1. Connect Instagram & Facebook

    Link your Meta business accounts in minutes. Stronos uses official Meta APIs so DMs, Messenger, and comments flow into one workspace.

  2. Train your assistant

    Upload FAQs, menus, policies, and website content to your knowledge base. Stronos answers in your brand voice—not a generic script.

  3. Enable channels & go live

    Turn on DMs, comments, keyword automations, SMS, or voice. Monitor conversations and hand off to your team when a human should step in.

Frequently asked questions

Can a dental practice use Instagram DM automation?

Yes. Many dental practices receive patient questions via Instagram and Facebook. Stronos automates first responses and intake while your team handles clinical decisions.

Is Stronos HIPAA compliant?

Stronos is a customer communication platform. Do not share protected health information in automated social messages. Use Stronos for scheduling intake and general FAQs; handle clinical details through secure channels.

How much does a dental chatbot cost?

Stronos Social Inbox AI starts at $19/month with a 3-day free trial. Add Smart Texting or Voice Receptionist for phone-based patient communication.

Related solutions

Automate your dental practice inbox

Connect Instagram and Facebook. Start capturing patient inquiries 24/7.

  • 3-day free trial on Social Inbox AI
  • Instagram + Facebook DMs & comments
  • On-brand answers from your knowledge base
Get startedView pricing