Template
DM lead intake script template
Copy this DM lead intake script into Stronos Social Inbox AI. It collects prospect details in a friendly chat on Instagram and Facebook.
- 7 day free trial
- No credit card required
- $19/mo
What you get
Everything it handles for you
Opening greeting
“Thanks for reaching out! I would love to help. What are you looking for today?”
Name capture
“Great, what is the best name to use for you?”
Intent question
“What service or product are you interested in, and what is your timeline?”
Contact capture
“What is the best email or phone number if we need to follow up?”
Handoff line
“Perfect, I have shared this with our team. Someone will reach out shortly.”
How it works
Go live in four simple steps
No code and no engineering team. If you can fill out a form, you can set up Stronos.
- 1
Create your account
Sign up in minutes and choose the channels you want Stronos to cover: social, SMS, voice, or all of the above.
- 2
Connect your channels
Link Instagram, Facebook, your business number, and website chat. Stronos routes each conversation to the right assistant.
- 3
Train your AI
Add your services, FAQs, policies, and brand voice. Stronos uses it as the source of truth for every reply.
- 4
Go live & review
Stronos handles routine conversations while you review leads, jump in when needed, and refine over time.
7 day free trial. No credit card required. Plans from $19/mo.
Pricing
Start with Social Inbox AI
Pick one product to start. Add the others whenever you are ready, all in one Stronos account.
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Social Inbox AI
AI replies for social inboxes, comments, and customer messages.
$19/mo
- Instagram + Facebook DMs
- Post & reel comment replies
- Unified social inbox
- On brand answers from your knowledge base
- 7 day free trial
- No credit card required to sign up
- You only need a credit card after 7 days or when you run out of free usage
- $10 usage credit included
Extra usage gets automatic volume discounts.
Add more anytime
Every product shares the same AI and knowledge base, so customers get the same answers everywhere.
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Two way business SMS · Missed call text replies
From $29/mo
AI Voice Receptionist
24/7 inbound call answering · Natural voice with your brand tone
From $49/mo
Web Chat
Embeddable website text chat · On brand answers from your knowledge base
Free to start
FAQ
Questions, answered
Still curious? We are happy to help.
Can I customize the intake script per industry?
Yes. Real estate, coaches, and home services need different questions. Adapt the template to your industry.
What should a DM lead intake script include?
A friendly greeting, a name question, and an intent and timeline question. Add a contact question and a handoff line that says what happens next.
Does this intake script work on Facebook Messenger too?
Yes. The same script works in Instagram DMs and Messenger because Stronos runs one assistant across both.
How many questions should a DM intake script ask?
Ask one question per message. Keep intake to four or five questions so leads do not drop off.
Is the DM lead intake script template free?
Yes. Copy it and adapt it. To automate it, Stronos Social Inbox AI costs $19/mo with a 7 day free trial.
Use this script in Stronos
Create your account and add this script to your assistant.
- Social Inbox AI
- 7 day free trial
- No credit card required
- $19/mo