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Trust & security

Security and data protection at Stronos AI

Stronos AI is built by Peak Stream Horizon, LLC for businesses that trust us with customer conversations. Here is how we approach data protection, platform compliance, and secure AI operations.

Stronos AI uses official Meta and telephony provider APIs, encrypted transport, role based workspace access, and customer controlled data deletion to protect business and customer information.

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What you get

  • Official platform APIs

    Instagram and Facebook messaging uses Meta Business integrations—not unofficial scraping or browser automation.

  • Encryption in transit

    Customer data moves over HTTPS/TLS between clients, Stronos services, and integrated providers.

  • Workspace access controls

    Each business workspace is isolated. Team access is tied to authenticated accounts.

  • Customer data deletion

    Users can request deletion of account and connected channel data. See our data deletion policy.

  • AI guardrails

    Agents use your uploaded knowledge base and configured behavior rules—not the open internet—for replies.

  • SMS and voice compliance

    Business texting and voice features include disclosure and consent patterns appropriate for regulated channels.

Put this to work on your accounts today

Contact our team for security and compliance inquiries.

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How it works

  1. Connect Instagram & Facebook

    Link your Meta business accounts in minutes. Stronos uses official Meta APIs so DMs, Messenger, and comments flow into one workspace.

  2. Train your assistant

    Upload FAQs, menus, policies, and website content to your knowledge base. Stronos answers in your brand voice—not a generic script.

  3. Enable channels & go live

    Turn on DMs, comments, keyword automations, SMS, or voice. Monitor conversations and hand off to your team when a human should step in.

Frequently asked questions

Where is Stronos customer data stored?

Stronos uses cloud infrastructure and Firebase for workspace data. Connected provider tokens are stored securely for messaging operations.

Does Stronos train public models on my conversations?

Stronos uses AI to generate replies for your business. Refer to our privacy policy for details on data handling and subprocessors.

How do I delete my data?

Visit our data deletion page or contact support to request removal of workspace and connected social account data.

Related solutions

Questions about security?

Contact our team for security and compliance inquiries.

  • 3-day free trial on Social Inbox AI
  • Instagram + Facebook DMs & comments
  • On-brand answers from your knowledge base
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