For ecommerce
Instagram and Facebook chatbot for ecommerce brands
Social Inbox AI from Stronos answers product, sizing, shipping, and order questions in your DMs and comments. Shoppers get fast answers, so you make the sale before they leave.
- 7 day free trial
- No credit card required
- $19/mo
What you get
Built for ecommerce
Product and sizing answers
Stronos answers "Does this run small?" and "What is it made of?" from your product info.
Replies on product posts
Launch posts and customer reels get comment replies without hours of typing.
Keyword campaigns
Words like SHOP, LINK, or DROP trigger a comment reply and a DM.
Lead and support details
Stronos collects email, product interest, and order details, then hands off to your team.
Use cases
Where it makes a difference
Product drops
Keyword automation on drop posts sends commenters links and sizing info right away.
Support DMs
Shipping, returns, and order questions get answers from your policies any time.
Collab posts
Handle comments on partner content with on brand replies and DM follow ups.
How it works
Go live in four simple steps
No code and no engineering team. If you can fill out a form, you can set up Stronos.
- 1
Create your account
Sign up in minutes and choose the channels you want Stronos to cover: social, SMS, voice, or all of the above.
- 2
Connect your channels
Link Instagram, Facebook, your business number, and website chat. Stronos routes each conversation to the right assistant.
- 3
Train your AI
Add your services, FAQs, policies, and brand voice. Stronos uses it as the source of truth for every reply.
- 4
Go live & review
Stronos handles routine conversations while you review leads, jump in when needed, and refine over time.
7 day free trial. No credit card required. Plans from $19/mo.
Pricing
Start with Social Inbox AI
Pick one product to start. Add the others whenever you are ready, all in one Stronos account.
Recommended
Social Inbox AI
AI replies for social inboxes, comments, and customer messages.
$19/mo
- Instagram + Facebook DMs
- Post & reel comment replies
- Unified social inbox
- On brand answers from your knowledge base
- 7 day free trial
- No credit card required to sign up
- You only need a credit card after 7 days or when you run out of free usage
- $10 usage credit included
Extra usage gets automatic volume discounts.
Add more anytime
Every product shares the same AI and knowledge base, so customers get the same answers everywhere.
Smart Texting + Missed Call Reply
Two way business SMS · Missed call text replies
From $29/mo
AI Voice Receptionist
24/7 inbound call answering · Natural voice with your brand tone
From $49/mo
Web Chat
Embeddable website text chat · On brand answers from your knowledge base
Free to start
FAQ
Questions, answered
Still curious? We are happy to help.
Can ecommerce brands automate Instagram DMs?
Yes. Brands use Stronos to answer product, shipping, and order questions in Instagram and Facebook DMs.
Can Stronos reply to comments on product posts?
Yes. It replies to comments on posts and reels and can invite buyers to DM.
Does Stronos connect to my product catalog?
Stronos learns from your knowledge base. Upload product info, FAQs, and policies so replies stay accurate.
Can I use keyword automation for product launches?
Yes. Set keywords on launch posts to send a comment reply and a DM with links and details.
How much does an ecommerce chatbot cost?
Social Inbox AI is $19/month with a 7 day free trial and $10 usage credit.
Answer every shopper question faster
Create your account, connect Instagram and Facebook, and upload your product info.
- Social Inbox AI
- 7 day free trial
- No credit card required
- $19/mo