Guide
How to automate Facebook Messenger for your business
Facebook Page Messenger is still a top channel for local businesses and brands. Here is how to automate Messenger replies with AI trained on your business—without leaving customers on read.
To automate Facebook Messenger: connect your Facebook Business Page to Stronos via Meta APIs, train your knowledge base on FAQs and policies, enable Messenger automation, and set up human handoff rules for complex conversations.
What you get
Why Messenger automation matters
Page messages often go unanswered for hours. Automation provides instant first responses.
Unified with Instagram
Stronos handles Messenger and Instagram DMs from one assistant and one knowledge base.
Lead capture in chat
Collect name, intent, and contact details inside the Messenger thread.
Comment-to-Messenger flows
Move interested commenters from public posts into private Messenger conversations.
Put this to work on your accounts today
Connect your Facebook Page and start your free trial.
How it works
Connect Instagram & Facebook
Link your Meta business accounts in minutes. Stronos uses official Meta APIs so DMs, Messenger, and comments flow into one workspace.
Train your assistant
Upload FAQs, menus, policies, and website content to your knowledge base. Stronos answers in your brand voice—not a generic script.
Enable channels & go live
Turn on DMs, comments, keyword automations, SMS, or voice. Monitor conversations and hand off to your team when a human should step in.
Frequently asked questions
Do I need a Facebook Page?
Yes. Messenger automation requires a Facebook Business Page connected through Meta Business APIs.
Automate Messenger replies today
Connect your Facebook Page and start your free trial.
- 3-day free trial on Social Inbox AI
- Instagram + Facebook DMs & comments
- On-brand answers from your knowledge base
Try Stronos free for 3 days — automate DMs & comments from $19/mo
Start free trial