Glossary
What is an AI agent?
An AI agent is an AI powered assistant that can take actions on your behalf—answering customer questions, capturing leads, and escalating to humans—across channels like Instagram, SMS, and voice.
An AI agent is autonomous software that uses artificial intelligence to handle tasks such as customer conversations, lead capture, and follow ups across messaging and voice channels.
What you get
Agents vs chatbots
Traditional chatbots follow rigid scripts. AI agents generate contextual replies from your knowledge base.
No code agents
Platforms like Stronos let business owners deploy agents without writing code.
Multi channel
One agent can cover Instagram DMs, Facebook Messenger, SMS, and phone calls.
Human in the loop
Good agents know when to hand off to your team with full conversation context.
Put this to work on your accounts today
Start with Social Inbox AI and expand to SMS and voice.
How it works
Connect Instagram & Facebook
Link your Meta business accounts in minutes. Stronos uses official Meta APIs so DMs, Messenger, and comments flow into one workspace.
Train your assistant
Upload FAQs, menus, policies, and website content to your knowledge base. Stronos answers in your brand voice—not a generic script.
Enable channels & go live
Turn on DMs, comments, keyword automations, SMS, or voice. Monitor conversations and hand off to your team when a human should step in.
Frequently asked questions
Do I need developers to run an AI agent?
No. Stronos provides a no code interface to connect channels, train on your business knowledge, and go live.
What channels can a Stronos AI agent use?
Instagram DMs, Facebook Messenger and comments, business SMS, inbound voice, and public web chat pages.
Related solutions
Deploy your AI agent
Start with Social Inbox AI and expand to SMS and voice.
- 3-day free trial on Social Inbox AI
- Instagram + Facebook DMs & comments
- On-brand answers from your knowledge base
Try Stronos free for 3 days — automate DMs & comments from $19/mo
Start free trial