Glossary

What is lead capture automation?

Lead capture automation uses software to collect prospect details inside messaging conversations—without manual copy paste or external form links.

Lead capture automation is the use of AI or chatbot software to automatically collect lead information such as name, contact details, and intent inside social DMs, SMS, or voice conversations.

What you get

  • In conversation capture

    Leads share details naturally in chat instead of leaving the app.

  • Works with keyword funnels

    Often paired with comment to DM campaigns on Instagram.

  • Qualification step

    Automation can ask intake questions before routing to sales.

  • Multi channel

    Same logic on Instagram, Messenger, SMS, and voice.

Put this to work on your accounts today

Start with Stronos Social Inbox AI from $19/mo.

How it works

  1. Connect Instagram & Facebook

    Link your Meta business accounts in minutes. Stronos uses official Meta APIs so DMs, Messenger, and comments flow into one workspace.

  2. Train your assistant

    Upload FAQs, menus, policies, and website content to your knowledge base. Stronos answers in your brand voice—not a generic script.

  3. Enable channels & go live

    Turn on DMs, comments, keyword automations, SMS, or voice. Monitor conversations and hand off to your team when a human should step in.

Frequently asked questions

Is lead capture automation the same as lead generation?

Lead generation attracts interest. Lead capture automation collects and qualifies that interest inside conversations.

Deploy lead capture automation

Start with Stronos Social Inbox AI from $19/mo.

  • 3-day free trial on Social Inbox AI
  • Instagram + Facebook DMs & comments
  • On-brand answers from your knowledge base