Glossary

What is the Meta messaging API?

The Meta messaging API (part of Meta Business Platform) allows approved applications to automate Instagram DMs, Facebook Messenger, and related messaging features for business accounts.

The Meta messaging API is Meta official interface for business apps to send, receive, and automate Instagram and Facebook direct messages through connected Business accounts.

What you get

  • Why it matters

    Unofficial automation risks account restrictions. Official APIs keep businesses compliant.

  • What Stronos uses

    Stronos connects via Meta OAuth for Instagram and Facebook Page messaging.

  • Comment plus DM

    Supports private replies, comment engagement, and keyword triggered DMs.

  • Policy compliance

    Businesses must follow Meta messaging and data use policies.

Put this to work on your accounts today

Connect Instagram and Facebook through Stronos.

How it works

  1. Connect Instagram & Facebook

    Link your Meta business accounts in minutes. Stronos uses official Meta APIs so DMs, Messenger, and comments flow into one workspace.

  2. Train your assistant

    Upload FAQs, menus, policies, and website content to your knowledge base. Stronos answers in your brand voice—not a generic script.

  3. Enable channels & go live

    Turn on DMs, comments, keyword automations, SMS, or voice. Monitor conversations and hand off to your team when a human should step in.

Frequently asked questions

Do I need a developer to use the Meta messaging API?

No. Stronos handles API integration. You connect accounts through the Stronos dashboard OAuth flow.

Use Meta APIs the right way

Connect Instagram and Facebook through Stronos.

  • 3-day free trial on Social Inbox AI
  • Instagram + Facebook DMs & comments
  • On-brand answers from your knowledge base