Use case
Customer support automation with AI
Repeat questions drain your team. Stronos handles tier 1 support—hours, policies, order status boundaries, and FAQs—then escalates complex issues with full thread history.
Stronos customer support automation uses AI trained on your knowledge base to answer common questions on social, SMS, and voice before escalating to humans.
What you get
FAQ deflection
Answer the same questions automatically across channels.
On brand tone
Replies pull from your policies and voice guidelines.
Smart escalation
Route angry, complex, or high value threads to your team.
Unified inbox
See Instagram, Messenger, and SMS in one workspace.
Put this to work on your accounts today
Train Stronos on your FAQs and go live.
How it works
Connect Instagram & Facebook
Link your Meta business accounts in minutes. Stronos uses official Meta APIs so DMs, Messenger, and comments flow into one workspace.
Train your assistant
Upload FAQs, menus, policies, and website content to your knowledge base. Stronos answers in your brand voice—not a generic script.
Enable channels & go live
Turn on DMs, comments, keyword automations, SMS, or voice. Monitor conversations and hand off to your team when a human should step in.
Frequently asked questions
Can Stronos replace my help desk?
Stronos handles frontline messaging support. Integrate with your help desk workflow via human handoff for tickets.
Automate tier 1 support
Train Stronos on your FAQs and go live.
- 3-day free trial on Social Inbox AI
- Instagram + Facebook DMs & comments
- On-brand answers from your knowledge base
Try Stronos free for 3 days — automate DMs & comments from $19/mo
Start free trial