Glossary

What is human handoff?

Human handoff is when an AI assistant transfers a conversation to a person, passing along the full message history so the customer never has to repeat themselves.

  • 7 day free trial
  • No credit card required
  • $19/mo

What you get

Everything it handles for you

  • When to hand off

    Complex requests, sensitive topics, high value sales, or explicit customer requests.

  • Context preservation

    Stronos includes thread history so your team continues seamlessly.

  • Multi channel

    Handoff applies to Instagram DMs, Messenger, SMS, and voice summaries.

  • AI plus human

    Automation handles volume; humans handle nuance.

How it works

Go live in four simple steps

No code and no engineering team. If you can fill out a form, you can set up Stronos.

  1. 1

    Create your account

    Sign up in minutes and choose the channels you want Stronos to cover: social, SMS, voice, or all of the above.

  2. 2

    Connect your channels

    Link Instagram, Facebook, your business number, and website chat. Stronos routes each conversation to the right assistant.

  3. 3

    Train your AI

    Add your services, FAQs, policies, and brand voice. Stronos uses it as the source of truth for every reply.

  4. 4

    Go live & review

    Stronos handles routine conversations while you review leads, jump in when needed, and refine over time.

Create your free account

7 day free trial. No credit card required. Plans from $19/mo.

Pricing

Start with Social Inbox AI

Pick one product to start. Add the others whenever you are ready, all in one Stronos account.

Recommended

Social Inbox AI

AI replies for social inboxes, comments, and customer messages.

$19/mo

  • Instagram + Facebook DMs
  • Post & reel comment replies
  • Unified social inbox
  • On brand answers from your knowledge base
  • 7 day free trial
  • No credit card required to sign up
  • You only need a credit card after 7 days or when you run out of free usage
  • $10 usage credit included
Start free trial

Extra usage gets automatic volume discounts.

Add more anytime

Every product shares the same AI and knowledge base, so customers get the same answers everywhere.

  • Smart Texting + Missed Call Reply

    Two way business SMS · Missed call text replies

    From $29/mo

  • AI Voice Receptionist

    24/7 inbound call answering · Natural voice with your brand tone

    From $49/mo

  • Web Chat

    Embeddable website text chat · On brand answers from your knowledge base

    Free to start

Compare all plans

FAQ

Questions, answered

Still curious? We are happy to help.

  • Can I disable AI and reply manually in Stronos?

    Yes. You control automation levels and can take over any conversation.

Automate first, hand off when it matters

Deploy AI with smart escalation rules.

  • Social Inbox AI
  • 7 day free trial
  • No credit card required
  • $19/mo