Glossary
What is comment to DM automation?
Comment to DM automation turns public comments into private DM chats. Stronos Social Inbox AI does it for you to share links, collect leads, and send offers.
- 7 day free trial
- No credit card required
- $19/mo
What you get
Everything it handles for you
How it works
A keyword on a post spots matching comments, posts a public reply, and sends a DM.
Common keywords
LINK, GUIDE, PRICE, BOOK, INFO, and YES are popular with creators and local businesses.
Why businesses use it
Posts have limited link options, so a DM delivers links where people can tap them.
Tools that support it
Stronos AI, ManyChat, and LinkDM all offer comment to DM automation.
How it works
Go live in four simple steps
No code and no engineering team. If you can fill out a form, you can set up Stronos.
- 1
Create your account
Sign up in minutes and choose the channels you want Stronos to cover: social, SMS, voice, or all of the above.
- 2
Connect your channels
Link Instagram, Facebook, your business number, and website chat. Stronos routes each conversation to the right assistant.
- 3
Train your AI
Add your services, FAQs, policies, and brand voice. Stronos uses it as the source of truth for every reply.
- 4
Go live & review
Stronos handles routine conversations while you review leads, jump in when needed, and refine over time.
7 day free trial. No credit card required. Plans from $19/mo.
Pricing
Start with Social Inbox AI
Pick one product to start. Add the others whenever you are ready, all in one Stronos account.
Recommended
Social Inbox AI
AI replies for social inboxes, comments, and customer messages.
$19/mo
- Instagram + Facebook DMs
- Post & reel comment replies
- Unified social inbox
- On brand answers from your knowledge base
- 7 day free trial
- No credit card required to sign up
- You only need a credit card after 7 days or when you run out of free usage
- $10 usage credit included
Extra usage gets automatic volume discounts.
Add more anytime
Every product shares the same AI and knowledge base, so customers get the same answers everywhere.
Smart Texting + Missed Call Reply
Two way business SMS · Missed call text replies
From $29/mo
AI Voice Receptionist
24/7 inbound call answering · Natural voice with your brand tone
From $49/mo
Web Chat
Embeddable website text chat · On brand answers from your knowledge base
Free to start
FAQ
Questions, answered
Still curious? We are happy to help.
Is comment to DM automation allowed on Instagram?
Yes, when it runs through official Meta APIs and follows Meta messaging rules.
What is the difference between comment to DM and DM automation?
Comment to DM starts from a public comment on a post. DM automation answers private messages in your inbox. Stronos does both.
What should the DM include?
Send what you promised, like a link, guide, or price. Then ask one simple question to keep the chat going.
Does it work on Facebook too?
Yes. Stronos can reply to comments and send DMs on Facebook Pages as well as Instagram.
How much does comment to DM automation cost?
Stronos Social Inbox AI costs $19/mo with a 7 day free trial. Keyword automations are included.
Set up comment to DM automation
Create your account, connect Instagram, and add your first keyword.
- Social Inbox AI
- 7 day free trial
- No credit card required
- $19/mo