Glossary
What is a social inbox?
A social inbox is a unified inbox where businesses manage Instagram DMs, Facebook Messenger, and public comment notifications, ideally with AI assistance and human handoff.
- 7 day free trial
- No credit card required
- $19/mo
What you get
Everything it handles for you
Why businesses need it
Social leads arrive on multiple channels. A unified inbox prevents missed messages.
AI first inbox
Stronos Social Inbox AI automates first responses and escalates when needed.
Comment plus DM
Modern social inboxes include public comment engagement, not just private messages.
Team collaboration
Hand off threads with full context so nobody repeats questions.
How it works
Go live in four simple steps
No code and no engineering team. If you can fill out a form, you can set up Stronos.
- 1
Create your account
Sign up in minutes and choose the channels you want Stronos to cover: social, SMS, voice, or all of the above.
- 2
Connect your channels
Link Instagram, Facebook, your business number, and website chat. Stronos routes each conversation to the right assistant.
- 3
Train your AI
Add your services, FAQs, policies, and brand voice. Stronos uses it as the source of truth for every reply.
- 4
Go live & review
Stronos handles routine conversations while you review leads, jump in when needed, and refine over time.
7 day free trial. No credit card required. Plans from $19/mo.
Pricing
Start with Social Inbox AI
Pick one product to start. Add the others whenever you are ready, all in one Stronos account.
Recommended
Social Inbox AI
AI replies for social inboxes, comments, and customer messages.
$19/mo
- Instagram + Facebook DMs
- Post & reel comment replies
- Unified social inbox
- On brand answers from your knowledge base
- 7 day free trial
- No credit card required to sign up
- You only need a credit card after 7 days or when you run out of free usage
- $10 usage credit included
Extra usage gets automatic volume discounts.
Add more anytime
Every product shares the same AI and knowledge base, so customers get the same answers everywhere.
Smart Texting + Missed Call Reply
Two way business SMS · Missed call text replies
From $29/mo
AI Voice Receptionist
24/7 inbound call answering · Natural voice with your brand tone
From $49/mo
Web Chat
Embeddable website text chat · On brand answers from your knowledge base
Free to start
FAQ
Questions, answered
Still curious? We are happy to help.
How is a social inbox different from a CRM?
A social inbox focuses on messaging channels. CRMs track broader sales pipelines. Stronos focuses on AI customer communication.
Unify your social inbox
Try Social Inbox AI from $19/mo.
- Social Inbox AI
- 7 day free trial
- No credit card required
- $19/mo