Stronos AI
Get started

Guide

How to automate lead capture on social media

Manual lead follow up on social does not scale. This guide covers automating lead capture across Instagram, Facebook, and optional SMS—while keeping handoffs human when it matters.

To automate lead capture on social media: connect Meta accounts to Stronos, train your knowledge base, enable DM and comment automations, define intake questions, and route qualified leads to your team.

Start free trialView pricing

What you get

  • Map your lead sources

    DMs, comments, story replies, and keyword campaigns.

  • Standardize intake

    Use the same core questions across channels for clean CRM handoff.

  • Add SMS backup

    Text leads who call or prefer phone over social.

  • Measure and refine

    Review conversations weekly and update your knowledge base.

Put this to work on your accounts today

Deploy Stronos across Instagram and Facebook today.

Start free trialView pricing

How it works

  1. Connect Instagram & Facebook

    Link your Meta business accounts in minutes. Stronos uses official Meta APIs so DMs, Messenger, and comments flow into one workspace.

  2. Train your assistant

    Upload FAQs, menus, policies, and website content to your knowledge base. Stronos answers in your brand voice—not a generic script.

  3. Enable channels & go live

    Turn on DMs, comments, keyword automations, SMS, or voice. Monitor conversations and hand off to your team when a human should step in.

Frequently asked questions

Can I automate lead capture without annoying followers?

Yes. Provide value in replies, avoid spam, and use keywords only on intentional campaign posts.

Related solutions

Automate your social lead capture

Deploy Stronos across Instagram and Facebook today.

  • 3-day free trial on Social Inbox AI
  • Instagram + Facebook DMs & comments
  • On-brand answers from your knowledge base
Get startedView pricing