engagement
NAME
stronos engagement: Unified inbox
SYNOPSIS
stronos engagementDESCRIPTION
Monitor and take over conversations across connected channels.
- Engagement (
/engagement): threads and replies - Contacts (
/engagement/contacts): captured leads and opt ins - Calendar (
/engagement/calendar): bookings
Use Engagement after enabling channels to verify the bot is answering, pause the bot on a thread when a human should take over, and confirm handoffs arrived.