Documentation

Documentation

knowledge base

NAME

stronos knowledge base: Train the assistant

SYNOPSIS

stronos knowledge base

DESCRIPTION

Add FAQs, menus, policies, and site content so replies stay accurate and on brand.

  1. Open Knowledge base.
  2. Create or open a library.
  3. Upload documents and/or scrape website content.
  4. Link the library to your agent in the agent Knowledge step (or from the agent workspace).

Keep knowledge updated when hours, pricing, or offers change. Stale content is the most common cause of wrong answers.

SEE ALSO