Documentation

Documentation

sms

NAME

stronos sms: Smart texting and missed call reply

SYNOPSIS

stronos sms

DESCRIPTION

Enable two way SMS and automatic text back when calls are missed.

  1. Subscribe to Smart Texting (or ensure it is on your plan stack).
  2. Claim or buy a phone number on the portfolio.
  3. Complete Business compliance for reliable delivery.
  4. Create or open an agent; enable SMS (and missed call reply if offered) on Channels.
  5. Assign the number and set handoff destinations.
  6. Send a test from Lab or your phone; review in Engagement.

SEE ALSO